PresenceWorks, Inc

Instant Messaging Presence Integrated in Enterprise Software.

Put the power of the buddy list in all your corporate software, showing the IM presence of all your corporate contacts.

No Switching IM’s:

Instant messaging is powerful chiefly because millions of people have already chosen an IM brand and they use it every day. Corporations need to find IM solutions that EMBRACE these millions of people’s entrenched IM choices, rather than trying to make them switch to new software.

PresenceWorks makes this possible by showing presence links to the IM’s that people are already genuinely using.

No New Corporate Software:

Your company already has software that tracks the contact data for thousands of internal and external people – now you can also track their online presence status. You can display that presence information in any pre-existing corporate application or web page.

PresenceWorks makes this possible by enabling you to update your current applications to now show presence links.

Uses:

See who's online...	... from within HR applications
Initiate IM sessions with customers...	... from within CRM software
See which colleagues are available...	... from within the corporate phone list
See the IM status of anyone...	... from within any application

Benefits:

Your corporation can best leverage the benefits of instant messaging when all workers can see who’s available and can launch IM sessions from within any software. Benefits include allowing workers to:

Skip email and phone tag
Get instant answers
Speed work flow
Lower communication costs
Communicate with customers in their preferred way

What does PresenceWorks do?

Detect: PresenceWorks software establishes a direct, high-volume connection to AOL and detects the online status of the thousands or millions of people that matter to your organization.

Integrate: PresenceWorks software then streams this online presence data directly into corporate systems, including directories and databases such as SQL, Oracle, AD, etc. Presence data is correlated with all the other contact information currently held, and becomes another field of data that can be manipulated or displayed.

Propagate: PresenceWorks – or other systems integrators – work with corporate customers to modify their pre-existing applications so they now display these small but powerful presence links throughout. This allows corporate users to click to launch IM’s from a wide variety of workflow settings.