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PRESENCEWORKS INTRODUCES THE FIRST INSTANT MESSAGING TECHNOLOGY FOR
BUSINESSES THAT SHOWS WHO'S ONLINE RIGHT NOW ACROSS THE "Who's Available Now" Status Can Be Placed On Web Pages, Applications, Databases and Emails Alexandria, VA (Oct. 25, 2000)-PresenceWorks, Inc., today introduced the first technology designed for businesses that shows who's online and ready to conduct business via the four major instant messaging services of AOL, ICQ, Yahoo! and Microsoft. By knowing which of their contacts are online, businesses can expedite transactions and communicate more efficiently, thus saving time and money. Presence is the status of someone's online availability, and PresenceWorks is the first company offering presence-based solutions designed specifically for the business marketplace. With PresenceWorks, businesses may now place presence information on Web pages, in applications, databases or even in emails, so that they can constantly know which of their opt-in contacts are online in a variety of different business views. PresenceWorks also offers a suite of instant messaging tools to help businesses act on that knowledge. The technology is scaled to enable businesses to view the presence information of an unlimited number of contacts. "From a business point of view, presence is the juicy part of instant messaging," says Matt Smith, founder and CEO of PresenceWorks. "Businesses may now contact the right people at the right time for the right opportunities simply by combining presence information with their data on buyers, suppliers or colleagues." "Now businesses have an entirely new metric for qualifying their contacts: who's available right now," says Smith. "By communicating with only those people who are available now, businesses can speed transactions and shorten sales cycles," he adds. A working commerce application of PresenceWorks is showcased online at www.instantwork.com, a site operated by PresenceWorks. InstantWork.com is the first freelance marketplace to use presence so that buyers can see which registered workers are online and available at any given moment. The site also uses PresenceWorks' related instant messaging tools. PresenceWorks' first licensee is a $500 million computer chip broker that is embracing instant messaging to know when its 10,000 buyers and 20,000 sellers are online and available to conduct business. This company's ultimate goal is to shorten its current sales cycle dramatically by maximizing instant messaging communications and relying less on email, fax and phone communications. Businesses can easily integrate PresenceWorks with their pre-existing applications, creating a powerful new way to precision-target communications. Light bulb icons beside usernames show who's online and available, even when those contacts are not at a particular Web site. Privacy and security are built-in features of PresenceWorks. Businesses using PresenceWorks can only see status information for those contacts who have opted to share their instant messaging information with that business. PresenceWorks is ideal for businesses that work with large numbers of buyers, suppliers and colleagues, such as Fortune 1000 companies, brokers, exchanges, auctions and communities. PresenceWorks helps businesses: - Close transactions faster |
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